Telephone: 01202 065 555

Volvo Logo


Find Us
Call Us
<<< Go Back

Volvo Service Promise

 

Experience the Volvo Service Promise at Volvo Cars Poole

When it comes to caring for your Volvo, you deserve nothing less than the best. At Volvo Cars Poole, our Volvo Service Promise ensures that every visit to our workshop delivers expertise, quality, and convenience, so you can relax knowing your car is in the safest hands.

 

 

Let our experts take care of your Volvo

Our trained technicians combine specialist knowledge with Volvo Genuine Parts to keep your car performing at its very best. Whether it’s routine maintenance or more complex servicing, we know what matters most when it comes to your Volvo.

Leave feeling confident

Every service comes with 12 months’ subscription to the Volvo Cars app and 12 months’ Volvo Assistance, giving you 24/7 remote access and breakdown support. Your Volvo is not just serviced – it’s refreshed with the latest software update, ready for every journey ahead.

 

What the Volvo Service Promise includes:

Volvo Assistance

Volvo Assistance

Enjoy one year of extended coverage after your service, providing help and reassurance anytime. (Excludes fully electric vehicles)

Free Software Update

Free software update

Every service includes the latest software improvements, keeping your car running smarter and smoother.

Volvo Cars App

Volvo Cars app

Stay connected with your car wherever you are. Control temperature, security, and more with a 12-month subscription.

 

Personal service contact

Personal service contact

Your dedicated contact is on hand to answer questions and provide support whenever you need it.

Parts and Technicians

Genuine parts and trained technicians

very Volvo is serviced with care using only authentic parts by our expert team.

Convenient Service Options

Convenient service options

Choose from “while you wait,” drop-off and collection, or pick-up and delivery. We also offer alternative transport options to suit your schedule.

 

At Volvo Cars Poole, we believe servicing your car should be stress-free, reliable, and reassuring. Experience the Volvo Service Promise and enjoy peace of mind, knowing your Volvo is in expert hands..

Latest News

Volvo Cars Poole confirms renewed partnership with Lighthouse

22-05-2024 Volvo Cars Poole is delighted its renewed partnership with Lighthouse will…
Read more

CMS New Template 2

19-04-2023 Keeping you and your loved ones safe The standard of safety in the Volvo EX90 is…
Read more

The new, fully electric Volvo EX90

19-04-2023 A true seven-seater, all-electric SUV that further raises our standards in…
Read more

Volvo Cars Poole

Cookie Policy | Privacy Policy | Terms and Conditions |
Complaints Procedure | Modern Slavery Act Statement | Risk Assessment COVID-19

Copyright © 2025 Volvo Cars Poole. All Rights Reserved.
VAT Number - GB 205315255 | Company Number - 03982785 | FCA Number - 689194

Ocean Automotive (Swedish) is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive (Swedish) to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Volvo Car Financial Services UK. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volvo Car Financial Services UK, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volvo Car Financial Services UK also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

 

At the end of the agreement there are three options: i) retain the vehicle: pay the optional final payment to own the vehicle; ii) return the vehicle; or iii) replace: part exchange the vehicle, finance subject to status. Available when purchased on Personal Contract Purchase. Retail Sales only. +Subject to agreed annual mileage. Excess mileage apply. Offer available for vehicles ordered between 1st January 2023 and 31st March 2023. Further charges may be payable if vehicle is returned. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Available to 18's and over. Subject to availability. Terms and conditions apply. Finance subject to status. Accurate at time of publication [1st January 2023].

General Finance Terms and Conditions. Please note you will not own the vehicle outright until all payments are made. If you default on your finance payments, then the vehicle may be repossessed by the finance provider. You must be 18 years or older to apply for finance. Finance is not guaranteed, and any finance application is subject to a credit check and individual circumstances. If you require any further information please do not hesitate to contact us. The finance provider will have their own Terms and Conditions, please contact them directly for further information.

This Website Uses Cookies

We use cookies to ensure that we give you the best experience on our website and to improve the relevance of our communications with you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website. However, if you would like to, you can change your cookie settings at any time and you can find detailed information about how cookies are used on this website by clicking Cookie Policy.

Google will use your personal data when you give consent on this site. More information is available on Google's Business data responsibility site. Your personal data may be used for ads personalisation and cookies/mobile ad identifiers may be used for personalised and non-personalised advertising.

Ok
Cookie Policy